- If a product is found damaged during handing over, we will refund the whole money or provide another fresh product within 7 – 10 working days.
- If the product has been damaged it is your responsibility; we will be unable to offer a warranty.
- If the Product is damaged any modification, will lose the warranty claim.
- If you find issues with our product within 10 working days you will get a replacement warranty. (First, we will try to solve the problem, if it can’t be solved, we will replace it).
- In the case of pre-orders, if our customers fail to take the product within 60 days, the problem will be solved through discussion. We serve our customers giving the highest priority.
- In case of pre-order, if Musket Gears fails to hand over the product within 60 days, we will refund you.